Community Newspaper Jobs
Executive Director, Circulation Sales
Posted on 08/16/11
Contact Name: Katie Christiansen
Description:
Drive profitable and innovative growth in this important sales leadership role within Dow Jones’s Circulation division. With a focus on the hotel/amenity and higher education markets, the successful candidate will inspire his/her team of sales professionals to exceed its goals, and will champion new customer solutions to win greater market share.
The Executive Director owns circulation and revenue targets for The Wall Street Journal and Barron’s in their print and digital formats. Relevant clients on whom his/her representatives call include travel industry executives; hotel owners and managers; university professors and administrators; and undergraduate and MBA students. Success requires not only experienced, dynamic sales management, but also energetic determination to think and sell differently.
Responsibilities include:
•Meet or exceed circulation, revenue and profitability objectives in the travel/amenity and education segments
•Direct a group of 30 sales professionals, including managers and reps, ensuring that optimal planning, monitoring and motivational activities are in place for maximum effectiveness
•Personally lead selling efforts aimed at the largest national accounts, pioneering unique, lucrative solutions
•Fully understand and report on business results and key drivers, including annual budgeting, regular performance analysis and monthly business forecasting
•Uncover opportunities for radical growth by following industry trends, commissioning research and tracking competitive moves
•In collaboration with various expert colleagues, oversee sales operations including reporting, incentives, training, team meetings, pricing, territory structure, opportunity tracking and contact management
•Collaborate with marketing colleagues to develop strategic plans, productive lead-generating campaigns and compelling sales collateral
Position Requirements
•10+ years in increasingly responsible sales positions required, leading large teams with proven success
•College degree in relevant field required; MBA preferred
•Excellent oral and written communication skills
•Strong analytical background to evaluate results and opportunities
•Background in media/publishing, hotel sales, and/or education sales preferred
•Intermediate skills in Word, Excel, PowerPoint required; Salesforce.com experience preferred
Salary Range: Commensurate with experience
Contact E-Mail: katie.christiansen@dowjones.com
Web Address: dowjones.com/careers
Mailing Address:
1211 Avenue of the Americas,
New York, NY 10036
Phone: None specified
Fax: None specified
Customer Service Manager
Posted on 07/14/11
Contact Name: Norbert Gray
Description:
Albuquerque Publishing Company is seeking an innovative Circulation Customer Service Manager who cannot only put the needs of our customers first but can handle the many operational functions associated with the position. The right candidate should be equipped with plenty of ideas, aggressive, tech savvy, an effective communicator and have a strong desire to seek continuous improvement.
Candidates should have at least five years of customer service experience. Call center experience preferred but not required. Three years of management experience required. Strong Microsoft Word and Excel skills are needed. Working knowledge of DSI preferred.
Salary Range: Commensurate with experience
Contact E-Mail: ngray@abqpubco.com
Web Address: http://www.abqjournal.com
Mailing Address:
7777 Jefferson NE,
Albuquerque,
NM 87109
Phone: None specified
Fax: None specified
Circulation Marketing Manager
Posted on 06/27/11
Contact Name: None specified
Description:
The New York Post, a division of News Corporation, is New York’s must-read newspaper leading the city with a powerful brand that is bold, street-smart, and award winning. We have a dynamic, creative, and energetic team from sales to editorial.
We are currently seeking a Circulation Marketing Manager who will improve home delivery subscriber retention and overall profitability. The primary goal is to proactively oversee all subscriber renewal activities, including customer service, for both print and electronic subscribers. Additional responsibilities are to analyze retention by order source and promotions presented through consumer marketing.
Responsibilities will include, but are not limited to:
- Analysis of inbound and outbound customer communication
- Track length of start and reasons for non-starting subscription orders
- Improve retention by tracking, analyzing and executing changes to the subscriber lifecycle
- Manage subscriber communication by mail and phone for subscriber rate changes to achieve a profitable subscriber base.
- Identify and recommend optimal acquisition and renewal strategies for profitability and stability of subscribers
- Continually maintain working knowledge of all company products, services and promotions.
- Utilize operational systems to confirm accuracy of collections and payments and credits.
- Develop weekly subscriber renewal and retention reports to be used for forecasting.
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Job Requirements or Qualifications:
- Minimum four year degree
- 5-7 years experience in direct marketing and renewal environment
- Experience and understanding of renewal and subscriber reporting and ability to create spreadsheets that can be turned into reports
- An understanding of the circulation reporting (ABC) and billing systems
- Excellent analytical and organizational skills
- Computing skills: Advanced Excel, PowerPoint, Word
Please email resume and cover letter to
marketingrecruit@nypost.com
NYP is an EOE.
Salary Range: Commensurate with experience
Contact E-Mail: marketingrecruit@nypost.com
Web Address: None specified
Mailing Address:
1211 Avenue of the Americas,
New York,
NY 10036
Phone: None specified
Fax: None specified
Circulation Analyst
Posted on 06/17/11
Contact Name: Keith Beatty
Description:
Excellent opportunity for someone who is expert at Excel and data analysis, has experience with creating reports in Excel and has some experience with budgeting. Familiarity with book publishing and publication circulation is essential. Analysis would include data trends in customer retention, pricing and renewal trends, tracking renewal percentages, providing data drivers weekly and monthly, creating analysis of customer lists for sales trends and executing mass product and pricing updates. Follow-up and responsibility for all renewable product lines in terms of set up in the fulfillment system and monitoring relationships with 3rd party agents including consortia will also be required. Experience with customers in a business to business market with an eye toward customer retention is preferred and customer interaction will be required.
Salary Range: Commensurate with experience
Contact E-Mail: aanderson@cqpress.com
Web Address: http://www.sagepublications.com/careers/
Mailing Address:
2300 N Street NW,
Washington,
DC 20037
Phone: (202) 729-1392
Fax: (202) 729-1393
Circulation Director
Posted on 04/08/11
Contact Name: None specified
Description:
We are seeking a exceptional leader who can collaborate on local and regional vision, to help lead the revenue building efforts of our Circulation department. You’ll be relied upon to shape and articulate an effective “move forward” strategy, inspire and energize your team members as you become a trusted decision maker who provides effective coaching and feedback. This is a key position playing a pivotal role in the success of our management team and works closely with local direct reports as well as other regional circulation leaders. Additionally you’ll work to build and maintain sales partnerships with area businesses while managing annual budgets, analyzing business data/metrics for flash forecasting purposes, and performing annual circulation audits for our paid and non-paid products.
Salary Range: Commensurate with experience
Contact E-Mail: recruiterskf@gmail.com
Web Address: None specified
Mailing Address:
Pacific,
Pacific,
CA 00000
Phone: None specified
Fax: None specified
Circulation Financial Analyst
Posted on 03/07/11
Contact Name: None specified
Description:
North Jersey Media Group (NJMG) is the premier provider of news and information in Northern New Jersey. Our award-winning daily newspapers, The Record and Herald News, have been serving communities in Bergen and Passaic counties for more than 100 years. Our Community Newspapers & Magazine division, include some of the best weeklies and magazines in the state. NJMG hosts a comprehensive news site at
www.northjersey.com, which features content from all of the Company’s publications.
We currently have an opening for a Circulation Analyst position in our Woodland Park, NJ facility.
Job Summary:
A key quantitative position with responsibility for all circulation analysis and reporting to support the marketing and circulation sales efforts of The Record and Herald News.
Conduct broad based analysis to identify and evaluate financial and marketing risks and opportunities; initiate action and encourage decision-making based on findings and recommendations.
Provide management reporting of key business and financial metrics, including forecasting and trend analysis.
Work with senior management team on circulation audit and all ABC reporting needs. Work closely with the CIS team and Finance liaison to ensure compliance with all NJMG business practices, policies and procedures.
Take lead on retention modeling, customer profiling and segmentation and other forms of advanced analytics.
Qualifications: (Knowledge, Skills & Abilities)
•5-7 years experience in a business environment (circulation, finance and/or relevant work experience) required.
•Prior newspaper or magazine experience preferred.
•Excellent computer skills including Advanced Microsoft Excel and Access required. Knowledge of SAP, PBS (including Insight), and Business objects preferred.
•Solid understanding of business analytics.
•Methodical problem-solving skills
•Strong interpersonal skills, collaborative management style and ability to deal effectively with all levels of management.
•Demonstrated ability to work independently and to carry out assignments to completion with minimal instructions.
•Good organizational skills and ability to manage multiple priorities in a fast-paced, changing environment while maintaining accuracy and meeting deadlines.
•BA/BS in quantitative subject preferred.
Must be 18 years of age to apply. Interviews are by appointment only. Your interest is appreciated; however, we will only contact those individuals we plan to interview.
Salary Range: $61k - $70k
Contact E-Mail: recruiting@northjersey.com
Web Address: None specified
Mailing Address:
One Garret Mountain Plaza,
West Paterson,
NJ 07424
Phone: None specified
Fax: None specified
Hub Sales Manager / Phoenix
Posted on 03/03/11
Contact Name: None specified
Description:
Gannett Co., Inc. Consumer Sales Services West Group seeks a Hub Sales Manager. This position is responsible for creating local sales strategy, campaign production plans, and execution of sales and retention strategies for the Hub newspapers, and other sites as assigned, within the Group Hub structure. This position will investigate, expand and implement standardized sales programs and retention programs (in conjunction with Retention & Engagement Center - REC) to achieve and exceed budgeted circulation levels, daily and Sunday, across multiple units. This position will coordinate customer touch-point processes to extend the customer lifecycle. This position is responsible for communication flow throughout the hub structure, and directly to our vendors, on campaign timelines and results. Reports to the Group Home Delivery Sales Manager.
Using the sales and marketing plan, collaborate with the database manager and graphic designer to create and implement localized sales programs in all circulation areas that will enhance local site objectives as well as support the corporate strategy. Develop standardized approaches across multiple markets that maximize current resources. Monitor home delivery direct response sales and retention budget, including volumes and expenses. Monitor CPO and CPU by sales channel and property to gauge effectiveness of campaigns.
Manage integrated direct response programs including, but not limited to, in-paper ads, direct mail, email, inserts and internet. Project scope includes coordination of creative, printing postage, fulfillment and scheduling. Facilitate timely launch of programs. Oversight of contract fulfillment by outside sales vendors.
Monitor retention programs orchestrated and stops data and execute programs to extend the average life of the subscribers. Ensure continuous use of customer touch-point processes. Manage the subscriber billing process, coordinating the growth of new print and electronic features and customized bill messaging, and working with Accounting and IT to ensure accurate and on time billing.
Communicate programs, results and accomplishments to Group Home Delivery Sales Manager, sales team and local units, enabling proactive implementations. Facilitate communication of promotions to sites and to the COE, auditing GICS applications and work with the Data Control Associate to update and maintain information.
Act as liaison between departments and units to ensure resolution of customer issues, projects come in on plan and deadlines are met.
Provide excellent customer service to internal and external customers. Be professional, courteous and timely in every interaction, conveying to all external customers our appreciation for their business.
Responsible for adhering to safety procedures, ensuring a safe work environment and reporting injuries to determine cause and take necessary preventative action.
Requirements
College degree with specialization in marketing and/or communications preferred.
Five years of sales and marketing communications, or relevant business experience required.
Individual must have intermediate level use off Microsoft Word and Excel. Knowledge of presentation software is a plus.
Well-versed in knowledge of sales, methods, channels and analysis.
Excellent customer service skills are essential for this position. To be successful, individual must possess strong project management and problem solving skills.
Excellent verbal and written communication skills are required.
Must be able to develop successful sales campaigns to ensure meeting budgeted sales goals. Must have a valid driver’s license and meet company-driving requirements. Individual must also be able to develop and expand relationships with vendors, internal customers, external customers and area businesses. Individual must be able to work independently and handle multiple priorities in a fast-paced environment.
Salary Range: Commensurate with experience
Contact E-Mail: businessjobs@gannett.com
Web Address: www.gannett.com
Mailing Address:
200 East Van Buren St,
Phoenix,
AZ 85004
Phone: None specified
Fax: None specified
